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General

Please login to your account to review the order you would like to cancel.

Navigate to your orders.

View the item you’d like to cancel and press cancel. 

If you can’t see a cancel button, please email thejunkparlor@gmail.com with the order number and a request to cancel the order.

Yes, I do offer combined shipping.  I take the shipping cost and round up to the whole dollar. If there is more than a $4 difference from what you paid, I will refund your cc.

Email thejunkparlor@gmail.com.  If the actual shipping is more than $4 over the estimated shipping, I will refund your credit card.  I do round up actual shipping to the whole dollar.

You can add a payment and check orders by logging into your account and navigating to the orders section to see if your order went through.

You can also add payments by clicking “payment methods”.

If you have a payment method entered but your order is not going through, please confirm your payment method is not expired. If your payment method is up to date and you cannot place an order please contact our customer support by emailing: thejunkparlor@gmail.com

Please confirm you have input the correct address. If you still do not see shipping, please contact our customer support by emailing: thejunkparlor@gmail.com

Website

Please reset your password by clicking lost your password. (You can review the screenshots in the “I forgot my password to the junkparlor.com”)

 

Please login to your account by clicking the log in button in the menu.

Click “lost my password” and enter your email to send a reset confirmation.

Navigate to your email and look for an email from the Junk Parlor (including your spam folder). Press reset password.

Enter a new password and confirm it by pressing save. Then log into your account again.

Look below the product image where it shows the description.

Click additional information to see the weight and dimensions

 

 

 

 

Please login to your account by clicking the log in button in the menu.

Navigate to account details and change your password.

 

 

Enter a new password and confirm it by pressing save.

 

Staging Your Antique Shop Group

If you enter your email address you will be put on the wait list for when the cart does open and in the meantime receive our Tip Tuesday. You can also join the group by purchasing one of the video tutorials.

You can manage your account by logging in at the menu button and accessing your subscription (not my membership) and press cancel.

View the subscription and press cancel.

Log into your account and select “My Subscriptions” from the top menu. Click to view the Staging Your Antique Shop subscription. You will find an option for “Change Payment” on the Actions line.

The group is a paid membership for $47.99 a month.

Video Tutorials

You can log into your Junk Parlor account by going to login at the menu and clicking my membership and looking at content. Any video purchases you have will be available here.

If you made a purchase but do not the see the content, please email thejunkparlor@gmail.com with your order number.

Facebook Live

Comment sold and the item you are wanting to purchase.  Private message me your email address and zip code and I will send you an invoice.  I use Square to do this.  Simply follow the instructions on the invoice.

On The Junk Parlor page, there is a round image, a profile picture.  If there is a blue ring around it, then I should have an available story.  I try to always have an available story.  Click that and watch.  From your own newsfeed you will see a row of names and images at the top, those are the stories of anyone you follow.  You can swipe over to see more names and images, and depending on how many people you follow, you would be able to find my story this way as well.

Mystery Junk Box

When you purchase the Mystery Junk Box, you can enter in the recipients email address, so that the Junk Style Survey goes directly to them. You may also forward them the Junk Style Survey once you receive it in your email.  If you need any help with this, email: thejunkparlor@gmail.com

The Mystery Junk Box is only available the first 7 days of the month.  If you feel the cart is closed in error, please email thejunkparlor@gmail.com

Log into your account and select “My Subscriptions” from the top menu. Click to view the Mystery Junk Box subscription. You will find an option for “Change Payment” on the Actions line.